TL;DR

Application Support: Manage and analyze incidents to ensure compliance with Service Level Agreements and obtain permanent fixes, with an accent on proper analysis of the cause of the incident and knowledge transfer for implemented systems. Focus on supporting systems built with .NET, C#, MongoDB, SQL, PHP, Cloud, and Kubernetes technologies.

Company

%hirify_global% is an innovative organization that continuously invests in training its talents.

What you will do

Manage and analyze incidents to ensure compliance with Service Level Agreements.
Obtain permanent fixes and guarantee proper analysis of the incident cause.
Participate in the configuration of appropriate support models.
Conduct knowledge transfer for implemented systems and processes.

Requirements

Degree in Computer Science or similar.
Previous experience working with specialized support teams.
Minimum of 3 years of professional experience in technologies like .NET/C#, MongoDB, SQL, SalesForce Commerce Cloud, PHP, Azure, AWS, or Kubernetes.
Problem-solving attitude.
High levels of curiosity, multitasking, proactivity, and self-motivation.

Culture & Benefits

Innovative organization that continuously invests in training its talents.
Recruitment and selection processes are based on equal opportunities.
Valuing the competence and potential of each person.
Ensuring no candidate is discriminated against based on gender, ethnicity, sexual orientation, age, religion, or physical condition.