TL;DR

Implementation Director: Leading and driving the successful execution of implementation projects within a marketing ecosystem context with an accent on process optimization, best practices, and client/internal relationship management. Focus on mitigating risks, ensuring timely delivery of complex projects, and fostering team development.

Location: London, England, United Kingdom. This role is hybrid, requiring office attendance.

Company

%hirify_global% designs, builds, and runs bespoke in-house agencies and marketing ecosystems for brands, leveraging cutting-edge AI technology.

What you will do

Proactively identify and implement improvements in implementation processes.
Own risk assessment and provide escalation support for implementations.
Cultivate senior internal and client relationships, leading kick-off meetings.
Line manage Implementation Managers and ensure team development.
Accountable for successful delivery of medium and large, complex implementations within scope, time, and budget.
Build comprehensive implementation plans and lead regular client status meetings.

Requirements

Extensive experience in implementation management with a record of delivering successful, complex projects.
Strong leadership and team management skills, with experience supervising Implementation Managers.
Exceptional relationship-building skills with a strategic focus on client satisfaction.
Outstanding problem-solving abilities and a proactive approach to resource management.
Excellent communication, organizational, and multitasking skills.
Experience with project management software/tools.

Nice to have

Relevant certifications like PMP or PRINCE2 are desirable.

Culture & Benefits

Committed to creating an inclusive working environment where all employees are encouraged to reach their full potential.
Values ambition, imagination, inspiration, continuous learning, results-focus, and pro-inclusion.
Focused on achieving ambitious environmental goals around sustainability with science-based emissions reduction targets.
Part of The Brandtech Group, at the forefront of leveraging AI technology.