TL;DR

Social Media & Community Manager (FMCG): Managing day-to-day engagement across social channels for UK and Europe's nostalgic brands, focusing on sparking conversations, responding to fans, and turning followers into brand advocates. Focus on collaborating with creators and influencers to ensure content feels fresh, authentic, and true to brand values across every market and enhancing customer experience.

Location: Madrid, Spain (Office presence expected at minimum 1 day per week)

Company

OLIVER is a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands, partnering with over 300 clients in 40+ countries.

What you will do

Monitor and respond to comments, messages, and mentions across social platforms, being the authentic voice that the community recognise and trust.
Foster positive conversations and manage brand reputation through timely, authentic responses.
Ideate and develop social-first content that taps into cultural moments, trending formats and community insights.
Collaborate with content creators and social strategists to align community engagement with campaign objectives.
Track conversations and emerging trends to inform content and engagement strategies.

Requirements

2–4 years of experience in community management or social media roles, ideally within FMCG or multi-brand environments.
Proficiency in English, Spanish and Portuguese is required since we operate globally.
Strong knowledge of social platforms, engagement best practices, and brand safety guidelines.
Familiarity with social listening tools and AI-driven engagement solutions.
Strong organisational skills and ability to manage multiple conversations simultaneously.
Experience working across multiple regions and understanding cultural nuances.
Please be aware that this position is part-time only (50%)

Culture & Benefits

Committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected.
Actively pro-inclusive and anti-racist across community, clients and creations.
Environmental goals around sustainability, with science-based emissions reduction targets.