Technical Writer

TL;DR

Technical Writer: Creating and maintaining customer-facing documentation for B2B SaaS products with an accent on collaboration with product managers, engineers, and designers to understand complex technical concepts. Focus on building documentation websites using static site generators and managing multiple documentation tasks in agile sprints.

Location: Remote in the UK, Ireland, Sweden, the Netherlands or Estonia

Company

hirify.global is a global technology company that partners with cloud-driven organizations to leverage cloud technology for business growth and innovation.

What you will do

• Become a subject matter expert in the product.
• Create, update, and maintain customer-facing documentation for hirify.global Help Center and Developer Hub.
• Collaborate with Product Managers, engineers, and designers to understand documentation needs.
• Manage multiple documentation tasks within agile sprints.
• Contribute to technical knowledge articles and process improvements.

Requirements

• 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products.
• Proven ability to gather and synthesize complex information into cohesive narratives.
• Experience building documentation websites with static site generators and markup languages like Markdown/MDX.
• Proficiency with docs-as-code tools like GitHub.
• Understanding of API best practices and familiarity with API specs and documentation tools.
• Excellent communication skills in English, both written and verbal.

Nice to have

• Basic understanding of cloud technology (AWS, Google Cloud, Kubernetes).
• Experience and knowledge of DocOps.

Culture & Benefits

• Unlimited PTO and flexible working options.
• Health insurance and parental leave.
• Employee stock option plan.
• Home office allowance and professional development stipend.
• Support for leveling up skills professionally and personally.
• Inclusive and equitable workplace culture.