TL;DR

Application Support Manager (Fintech): Leading the technical integration of software/products in the client’s environment with an accent on driving the integration of the product onto the client’s infrastructure (cloud and on-premise). Focus on configuration application releases and proactively participating in technical discussions with the client.

Location: Lausanne

Company

%hirify_global% is building an ecosystem of solutions that combine data, technology, and investment expertise.

What you will do

Support the client in the implementation of the necessary infrastructure.
Manage and configure application releases or guide the customer to do so.
Configure the application according to the requirements provided by the client.
Proactively participate in the technical discussions with the client on infrastructure changes and upgrades.
Interpret error logs and identify corrective actions to be taken.
Coordinate version upgrades for existing clients.

Requirements

Good knowledge of system design, development, implementation, and user support principles and practices.
Good knowledge of SQL databases.
Understanding of Docker ecosystem concepts.
Good knowledge of network communications (HTTP, SSL, familiar with curl / wget, etc).
Good knowledge of the Linux environment (scripting, env variables, etc.).
Decent experience with information system troubleshooting.
Highly motivated and self-sufficient.
Strong customer service and communication skills.
Great analytical and problem-solving skills.

Nice to have

Experience in banking software and knowledge of financial products and wealth management are advantageous.
DevOps experience is a strong plus, especially on Kubernetes, Openshift.
Proven experience driving or supporting IT projects (Agile or Waterfall).
Strong understanding of SDLC and/or ITIL processes.
Ability to translate business needs into technical requirements.
Excellent documentation, communication, and stakeholder management skills.

Culture & Benefits

Flat structure, fostering highly autonomous teams by prioritizing trust and responsibility.
Operate all wealth management activities on the same platform.