Finance Operations Specialist (Fintech)

TL;DR

Finance Operations Specialist (Fintech): Managing client data and processing transactions for an ETF investment platform with an accent on data accuracy and regulatory compliance. Focus on improving processes and ensuring client-service-related activities are fully compliant.

Location: Fully Remote

Salary: £1,000–£1,300 (gross) monthly

Company

hirify.global is a London-based fintech on a mission to make ETF investing simple and accessible.

What you will do

• Managing workflow queues and mailboxes.
• Maintaining client account details to ensure all data is held accurately.
• Processing client cash payments and transactions.
• Supporting investors with onboarding and information requests.
• Escalating issues appropriately, timely, and effectively.
• Produce and manage the reporting of analytical client data.

Requirements

• Good command of English.
• English fluency (C1 level and above) — we are a UK-based company, and the role involves regular communication with the team.
• Excellent communication skills, written and oral.
• 1-3 years working in Client Management roles, preferably within the financial services industry.
• Ability to use own initiative and work independently.
• Strong attention to detail and accuracy.
• Advanced knowledge of MS Office, including Word and Excel.

Nice to have

• Experience in handling cash payments and transactions.
• Experience in fintech, regulated environments, or start-ups is a great plus.

Culture & Benefits

• Solving real problems that make a measurable difference to the business and our users.
• Opportunity to take on more responsibility and evolve with the company.
• Transparent and open culture.
• Supportive team.
• Work from wherever suits you best.

Hiring process

• Game-Based Cognitive Assessment.
• First Interview (Talent Team).
• Role-Specific Test Task.
• Hiring Manager Interview.
• Final Interview.