Performance & Monitoring Engineer

TL;DR

Performance & Monitoring Engineer: Supporting enterprise application and infrastructure performance, enabling proactive issue detection, and ensuring system reliability. Focus on configuring monitoring tools, analyzing performance metrics, and managing alerting workflows.

Location: Kuala Lumpur

Company

hirify.global is a global company that offers Software and Digital Engineering solutions.

What you will do

• Configure and manage application & infrastructure monitoring tools such as Dynatrace and Nagios.
• Set up dashboards, synthetic monitoring, real-time metrics, and alert policies for production and non-production environments.
• Analyze performance bottlenecks and recommend tuning or optimization strategies.
• Integrate monitoring outputs with ITSM tools (ServiceNow) for automated incident creation and escalation.
• Work with infrastructure, application, DevOps, and SRE teams to address critical performance issues.
• Produce periodic performance reports, KPI metrics, and recommendations for capacity planning.

Requirements

• 3–8+ years in Monitoring, SRE, NOC, Performance Engineering, or Operations.
• Hands-on experience with Dynatrace, Nagios, and ITSM tools (ServiceNow preferred).
• Understanding of performance telemetry, monitoring, and IT operations KPIs (SLAs, SLOs, MTTR, MTBF).
• Strong analytical, troubleshooting, and communication capabilities.

Culture & Benefits

• hirify.global hires professionals based solely on their skills.
• Equal opportunity employer - does not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.