TL;DR

Performance & Monitoring Engineer: Supporting enterprise application and infrastructure performance, enabling proactive issue detection, and ensuring system reliability. Focus on configuring monitoring tools, analyzing performance metrics, and managing alerting workflows.

Location: Kuala Lumpur

Company

%hirify_global% is a global company that offers Software and Digital Engineering solutions.

What you will do

Configure and manage application & infrastructure monitoring tools such as Dynatrace and Nagios.
Set up dashboards, synthetic monitoring, real-time metrics, and alert policies for production and non-production environments.
Analyze performance bottlenecks and recommend tuning or optimization strategies.
Integrate monitoring outputs with ITSM tools (ServiceNow) for automated incident creation and escalation.
Work with infrastructure, application, DevOps, and SRE teams to address critical performance issues.
Produce periodic performance reports, KPI metrics, and recommendations for capacity planning.

Requirements

3–8+ years in Monitoring, SRE, NOC, Performance Engineering, or Operations.
Hands-on experience with Dynatrace, Nagios, and ITSM tools (ServiceNow preferred).
Understanding of performance telemetry, monitoring, and IT operations KPIs (SLAs, SLOs, MTTR, MTBF).
Strong analytical, troubleshooting, and communication capabilities.

Culture & Benefits

%hirify_global% hires professionals based solely on their skills.
Equal opportunity employer - does not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.