TL;DR

M365 Migration Specialist: Providing onsite support and troubleshooting for M365 applications post-migration with an accent on email, cloud storage, and collaboration tools. Focus on resolving client configuration, authentication, and network issues while documenting problems and providing user training.

Location: Hybrid (Heavy travel involved across different states for onsite support, US work authorization required)

Salary: $91,000–$107,000 yearly

Company

%hirify_global% is a global professional services corporation transforming clients' business models for the digital era.

What you will do

Provide onsite support and troubleshoot M365 applications (Exchange Online, OneDrive, SharePoint Online, Teams) post-migration.
Assist users with client configuration, profile setup, and authentication issues.
Diagnose and resolve network-related blocks affecting M365 services.
Escalate complex issues to higher-level support teams when necessary.
Document recurring issues for continuous improvement.
Provide end-user training and guidance on M365 features and best practices.

Requirements

4-5 years of experience in M365 Administration & Troubleshooting.
Proficiency in SharePoint Online & Administration, OneDrive for Business, Exchange Online, and Microsoft Teams Support.
Valid US work authorization is required.
Strong communication and customer support skills.
Ability to travel heavily across different states (at least once per week).

Culture & Benefits

Collaborative and inclusive workplace environment with over 300,000 associates globally.
Opportunity to build a personalized career path and foster an innovative environment.
Participation in %hirify_global%’s discretionary annual incentive program based on performance.
Comprehensive benefits package offered, subject to eligibility requirements.
Commitment to doing what's right for people, clients, company, communities, and climate.