Lead Business Operations Analyst (Technology)

TL;DR

Lead Business Operations Analyst (Technology): Driving operational excellence and optimizing business processes through data-driven insights and strategic analysis with an accent on developing operational strategies, process enhancement, and KPI reporting. Focus on leading projects, collaborating with cross-functional teams, and presenting actionable recommendations to senior leadership.

Location: San Jose, CA. This position is only open to candidates who do not require visa sponsorship now or in the future.

Company

hirify.global is a leading provider of information technology, consulting, and business process outsourcing services, transforming clients' business, operating, and technology models for the digital era.

What you will do

• Develop and implement business operations strategies aligned with organizational goals.
• Analyze complex data sets to identify trends, inefficiencies, and opportunities for improvement.
• Design and enhance operational processes to improve scalability and performance.
• Create dashboards and reports to monitor KPIs, financial performance, and operational health.
• Lead and manage operational projects from initiation to completion.
• Act as a liaison between business units and technology teams to ensure alignment.

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or related field.
• 7+ years of experience in business operations, analytics, or related roles within a technology company.
• Proven track record of leading operational improvement initiatives.
• Proficiency in data visualization tools (e.g., Tableau, Power BI).
• Advanced Excel and SQL knowledge.
• Candidates must not require visa sponsorship now or in the future.

Nice to have

• Experience in SaaS or cloud-based technology environments.
• Knowledge of financial modeling and budgeting processes.
• Strong leadership and mentoring capabilities.

Culture & Benefits

• Medical, Dental, Vision, and Life Insurance.
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability and Paid Parental Leave.
• Employee Stock Purchase Plan.
• Energetic, collaborative, and inclusive workplace where everyone can thrive.