TL;DR

Operations & Strategy Manager (AI): Driving growth within the public sector by leveraging business analytics, strategic thinking, and operational execution to support AI/ML product adoption with an accent on problem framing and executive communication. Focus on crafting strategies for organizational evolution and identifying cross-project blind spots across customer programs.

Location: San Francisco, CA; Washington, DC

Salary: $145,200—$220,000 USD (San Francisco, New York, Seattle); $130,900—$217,800 USD (Washington DC, Texas, Colorado)

Company

Scale's mission is to develop reliable AI systems for the world's most important decisions.

What you will do

Report directly to the Head of Business Operations (BizOps), Public Sector.
Drive results using business analytics, strategic thinking, operational execution, and project/program management.
Tackle ambiguous questions to support high-priority outcomes, engaging with engineering, analytics, and product management teams.
Mature key business processes and innovate on new systems, iterating on solutions and handing them off to the appropriate team member.
Craft strategies to propel public sector operations growth and organizational evolution.
Identify cross-project blind spots across customer programs and improve operational approaches.

Requirements

5+ years of experience in operations, strategy, or consulting with operational, strategic, and cross-functional work.
Experience in product, project, or program management.
Strong data analysis skills and quick iteration for delivering results.
Outcome-oriented with a history of being resourceful.
Easygoing interpersonal style and ability to build relationships.
Experience leading small teams and managing multiple, complex work streams.
Deep intellectual curiosity about AI and machine learning, particularly in national security applications.

Nice to have

MBA or relevant technical degree.
Experience using Python, SQL, or similar analytical tools.
Background in intelligence work and working with the U.S. government.
Previous private sector experience in computer vision, GenAI applications/agents, or similar technologies.
Active U.S. security clearance (Secret or Top Secret).

Culture & Benefits

Comprehensive health, dental, and vision coverage.
Retirement benefits.
Learning and development stipend.
Generous PTO.