TL;DR

Product Owner (Retirement and Asset Management): Guiding automation and experience improvements in retirement and asset management, ensuring clarity, accuracy, and client trust. Focus on designing conversational flows, prioritizing high-value service journeys, and integrating business and risk context for roadmap decisions.

Location: New York, NY

Salary: USD 105k to 115k

Company

%hirify_global% is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world.

What you will do

Identify and prioritize high-value Retirement and Asset Management service journeys.
Map end-to-end servicing processes and client pain points.
Advise where automation can deliver the greatest business and experience impact.
Design conversational flows aligned to domain rules and client expectations.
Partner with conversational AI and Agent Experience product owners to guide builds.
Validate domain accuracy, compliance alignment, and clarity of responses.

Requirements

Deep experience in retirement servicing and asset management operations.
Familiarity with contact center and digital servicing models.
Ability to simplify complex financial processes into clear conversational flows.
Strong collaboration skills across product, design, and technology teams.

Culture & Benefits

Paid time off based on employee grade (A-F): Vacation: 12-25 days, Company paid holidays, Personal Days, Sick Leave.
Medical, dental, and vision coverage.
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada).
Life and disability insurance.
Employee assistance programs.