TL;DR

Lead UX Designer (E-commerce): Owning and managing the UX roadmap for a large-scale, consumer-facing retail platform within a complex, multi-brand ecosystem with an accent on UX strategy, backlog prioritization, and cross-functional stakeholder partnership. Focus on leading, coaching, and mentoring UX designers, ensuring sprint commitments, and leveraging data for continuous experience improvement.

Location: Remote, Latin America. Preferred locations include Peru, Mexico, Brazil, Chile, Bolivia, Ecuador, and Colombia. Must be able to work in US Central Time.

Company

Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions.

What you will do

Own and manage the UX roadmap and backlog for a designated brand within a multi-brand environment.
Translate organizational and product roadmaps into a clear, prioritized UX backlog with defined stories.
Lead, coach, and mentor UX designers to ensure sprint commitments are met and quality remains high.
Support designers throughout sprint execution by providing context, clarifying requirements, and removing blockers.
Partner closely with Product, Engineering, Analytics, and other internal teams to gather context and requirements.
Leverage UX research and A/B testing to inform design decisions and continuously improve experiences.

Requirements

6–10 years of UX/Product Design experience, with demonstrated experience in a UX Lead, UX Manager, or Strategy-focused role.
Proven experience managing UX backlogs, prioritization, and roadmaps in Agile environments.
Hands-on experience with Jira, Confluence, and Agile delivery frameworks.
Strong background in e-commerce UX (B2C and B2B), with case studies demonstrating impact.
Deep familiarity with Figma and modern web and mobile design systems.
English: Advanced to Bilingual proficiency (C1 or C2 level).

Culture & Benefits

Work within an execution company passionate about making things happen.
Be part of a team that values collaboration, clarity, and trust.
Join a fast-growing, globally operating company driving digital transformation for top clients.