TL;DR

Demand and Delivery Executive: Manages business-driven change and portfolio delivery, ensuring operational readiness and system improvements with an accent on IT capacity planning and risk management. Focus on stakeholder communication, problem-solving in complex IT environments, and performance monitoring.

Location: Onsite in Bengaluru, India

Company

%hirify_global% (London Stock Exchange Group) is a global financial markets infrastructure and data business, driving financial stability and enabling sustainable growth.

What you will do

Manage and coordinate business-driven change and portfolio delivery.
Track, monitor, and implement improvements to systems and infrastructure.
Identify and monitor IT capacity requirements and optimize cost-effective solutions.
Escalate risks and issues, ensuring operational readiness.
Provide regular updates to senior leadership and collaborate across teams.
Diagnose and resolve incidents in complex IT environments.

Requirements

Strong understanding of IT systems and capacity planning.
Ability to manage complex environments and deliver change effectively.
Excellent communication and stakeholder management skills.
Proactive approach to identifying risks and implementing solutions.
Analytical mindset for performance monitoring and cost optimization.
8+ years’ experience in an IT or technology support role with 3+ years of project management experience.
Must be willing to step up and drive major incidents involving production environments with a strong sense of urgency.

Nice to have

PMP/Prince 2 Certification.
ITIL 4.0 Certification.
Knowledge of JIRA and Confluence.
Exposure to AI based analysis and reporting.

Culture & Benefits

Part of a collaborative and creative culture valuing innovation and continuous improvement.
Emphasis on Integrity, Partnership, Excellence, and Change.
Opportunities for personal growth and career development across 65 countries.
Commitment to diversity, inclusion, and sustainability.
Offers tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Demand And Delivery Executive