Solutions Engineer

TL;DR

Solutions Engineer: Explaining technical and functional aspects of hirify.global's products, providing technical advice to the sales team. Focus on guiding customers through the implementation of the hirify.global solution and resolving critical product issues.

Location: Hybrid - Sydney, Australia - Monday, Wednesday, and Friday in office.

Company

hirify.global automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers.

What you will do

• Prepare and deliver technical presentations explaining our products or services to customers and prospects.
• Guide customers through the implementation of the hirify.global solution.
• Work closely with sales teams to understand customer requirements and provide sales support.
• Collaborate with Engineering, Product Management, and other internal departments to resolve critical product issues and make improvements for future releases.

Requirements

• 2+ Years’ experience as a Sales Engineer.
• Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac.
• Polished verbal and written communication skills that deliver messages with a customer-first mindset.
• Ability to efficiently multi-task with several tools, work independently and prioritize tasks.
• This position is NOT eligible for Visa sponsorship.

Culture & Benefits

• Collaborative, kind, and curious community.
• Full-time work that is hybrid remote.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) plan.
• Unlimited PTO.