TL;DR

Marketing & E-Commerce Assistant (E-Commerce): Supporting a fast-growing baking brand with digital products and an e-commerce store, focusing on smooth business operations and unlocking untapped growth. Focus on content repurposing, customer support, and identifying growth opportunities through email marketing and website operations.

Location: Permanent work from home. Flexible within client business hours (US time zone Monday - Friday 10 to 7)

Company

%hirify_global% provides comprehensive support for payroll, HR, and IT.

What you will do

Respond to customer and member inquiries related to login issues, order confirmations, and access to content.
Create and update posts and pages in WordPress, ensuring clean formatting and correct links.
Build and schedule emails in Mailchimp, including membership reminders and promotional emails.
Repurpose existing content into nurture email campaigns and digital products.
Identify and build growth opportunities, such as abandoned cart emails and post-purchase upsells.
Flag inefficiencies and suggest improvements to systems and workflows.

Requirements

E-commerce experience, especially with WooCommerce.
Strong experience using WordPress.
Email marketing experience with Mailchimp.
Comfortable supporting customers through backend systems.
Highly organized, detail-oriented, and reliable.
Strong written communication and customer service skills.

Nice to have

Experience with MemberPress or similar membership platforms.
Canva experience.
Experience supporting digital products, memberships, or creator-led brands.
Operational or systems mindset.

Culture & Benefits

Permanent work from home.
Steady freelance job.
Comprehensive support for payroll, HR, and IT.