Senior Implementation Consultant (Email)

TL;DR

Senior Implementation Consultant (Email): Leading the onboarding of Enterprise customers across the UK and EMEA, focusing on SMS, Email (Triggered + Campaign), and other hirify.global platform features. Focus on complex email migrations, greenfield launches, and multi-brand, multi-region, and custom data integrations.

Location: Hybrid in London, UK

Company

hirify.global is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.

What you will do

• Lead end-to-end onboarding for Enterprise customers launching SMS, Email (Triggered + Campaign), and other hirify.global platform features.
• Own complex email migrations and greenfield launches, including multi-brand, multi-region, and custom data integrations.
• Develop tailored launch strategies by deeply understanding customer goals, technical environments, and timelines.
• Serve as the primary project owner, coordinating multiple stakeholders and workstreams to deliver on-time, high-quality launches.
• Translate customer feedback and implementation insights into actionable recommendations for Product and Enablement teams.
• Contribute to automation and tooling initiatives that improve transparency, predictability, and time-to-value.

Requirements

• 5+ years of experience in a technical, customer-facing role (Implementation, Solutions Architecture, Sales Engineering, Technical Account Management, etc.).
• Strong experience with ESP platforms, email migrations, and complex martech stacks (CDPs, e-commerce platforms, data pipelines).
• Proven project management skills with the ability to juggle multiple Enterprise implementations simultaneously.
• Comfortable navigating ambiguity and building structure where none exists.
• Technically curious, highly organized, and detail-oriented.
• Confident communicator who can lead conversations with both technical teams and senior customer stakeholders.

Nice to have

• Passion for improving systems, processes, and customer outcomes not just “getting the launch done”.

Culture & Benefits

• Work on some of hirify.global’s most complex and high-impact Enterprise launches.
• Help shape how Enterprise onboarding is delivered in the UK—not just execute it.
• Operate with autonomy, trust, and visibility across the organization.
• Be part of a team that’s actively evolving how SMS and Email are launched together at scale.