TL;DR

Student Social Media Agent: Managing social media conversat%hirify_global%ns for clients, focusing on timely and effective responses to turn complaints into compliments and address inquiries. Focus on proactive engagement, customer satisfact%hirify_global%n, and maintaining brand reputat%hirify_global%n across social platforms.

Locat%hirify_global%n: Hybrid work based at Campus Antwerpen, Belgium.

Company

%hirify_global% is a blended agency with experts in strategy, technology, data, content, creat%hirify_global%n, and marketing, focused on building brand and customer experiences.

What you will do

Manage social media conversat%hirify_global%ns for clients, responding to reviews and quest%hirify_global%ns.
Turn customer complaints into compliments and respond enthusiastically to positive feedback.
Provide answers to customer quest%hirify_global%ns, regardless of complexity.
Work flexibly for at least 6 hours per week, specifying your availability in advance.
Collaborate with a team of experts and leverage internal platforms for support.

Requirements

Must be a college/university student available for at least 6 hours per week.
Available long-term, including during school vacat%hirify_global%ns and the upcoming year.
Proficient in Dutch and French, and comfortable with English.
Proactive, enthusiastic, and willing to work during the day, evenings, or weekends.
Possess excellent communicat%hirify_global%n skills and a customer-oriented mindset.
Ability to work independently and collaborate effectively with an external team.

Nice to have

Experience in social media management.

Culture & Benefits

32 vacat%hirify_global%n days annually (based on a 40-hour work week).
Mobility opt%hirify_global%ns and an end-of-year bonus after 6 months of employment.
Hospitalizat%hirify_global%n insurance with Axa for all employees.
Hybrid working model with flexibility to decide when and where you work with your team.
Access to healthy snacks and subsidized lunch opt%hirify_global%ns at every %hirify_global% campus.
An annual personal training budget of €3,000 for profess%hirify_global%nal and personal development.
Regular campus events and themed parties organized by the party team.

Hiring process

Virtual introduct%hirify_global%n to assess the initial fit.
Conversat%hirify_global%n with your future team lead to discuss opportunities.
Meeting potential colleagues and a comprehensive campus tour.
Contract signing and discuss%hirify_global%n of practical details for your start.