TL;DR

Coordinator Global Social Media Community Management (Social Media): Supporting brand desirability and engagement by building and managing global online communities with an accent on real-time consumer interaction, sentiment monitoring, and content publishing. Focus on maintaining social media tools and processes, identifying trends, and supporting crisis reporting.

Location: Onsite in Amsterdam, Noord-Holland, Netherlands

Company

%hirify_global% is a globally recognized lifestyle brand established in 1985, known for its modern uniform of accessible luxury and fashion marketing through culture.

What you will do

Build and manage a global online community by being the daily voice of %hirify_global%.
Respond professionally to comments, questions, and concerns, and proactively engage to strengthen loyalty.
Monitor online sentiment to spot early shifts, potential virals, or issues, and support drafting engagement strategies.
Maintain and refine social media tools, dashboards, workflows, and response processes.
Support weekly, campaign, and crisis reports with engagement, sentiment, and content performance insights.
Monitor competitors, trends, and cultural moments, and suggest improvements based on community behavior.

Requirements

Strong written and verbal communication skills for social media engagement.
Fluent in English (American English preferred).
Solid understanding of social media landscape, online community management, and crisis management.
Strong attention to detail, solution-driven mindset, and ability to identify and escalate trends.
Working knowledge of social media management tools like Sprinklr and Meta Business Suite.
Willingness to work evenings and weekends when required; standard workweek is Tuesday to Saturday.

Culture & Benefits

Exclusive onsite gym, fitness classes, personal training, meditation studio, and in-house physio.
Extensive food and beverage offerings, restaurant, barista coffee bars, sky bar, and monthly social events.
Access to PVH University for continuous professional and personal development.
Employee discounts and participation in seasonal market launches.
Commitment to fostering an inclusive and diverse community with a strong sense of belonging.