TL;DR

Customer Account Manager, SMB (Automotive): Building and expanding relationships with SMB customers by cross-selling and up-selling additional licenses, add-ons, and new products with an accent on defining new sales strategies and driving deeper product adoption. Focus on managing a high-quality pipeline, communicating thoughtful solutions, and understanding customer needs within the automotive industry.

Location: Hybrid role with in-office expectations 2 days/week in Larkspur, California, U.S.

Salary: $60,000–$70,000 base salary annually (plus uncapped commission target of $50,000+ annually).

Company

%hirify_global% is the leading cloud-based auto-repair shop software company focused on streamlining operations for auto shops.

What you will do

Build and maintain a pipeline of high-quality opportunities within the SMB customer base.
Define and execute new sales strategies to showcase %hirify_global%'s impact.
Identify software engagement areas, drive deeper adoption, and up-sell/cross-sell products.
Communicate accurate and realistic forecast information to management.
Empathize with customers, understand their needs, and recommend thoughtful solutions.

Requirements

Hybrid role, with in-office expectations 2 days/week in Larkspur, California.
2+ years of sales experience, preferably at a technology company, with a track record of top performance.
Experience managing month-to-month and multi-annual contracts with multiple products.
Ability to understand %hirify_global%'s technology platform and build customer relationships.
Demonstrated passion for the startup community and new technology businesses.
Superior verbal and written communication skills with charisma, empathy, humility, and humor.
Willingness to travel 20-30% with onsite visits to clients.

Culture & Benefits

Medical, dental, vision, life insurance, short-term and long-term disability.
Employee assistance program and reimbursement for a personal health and wellness membership.
Generous parental leave and 401(k) available upon hire.
11 paid holidays and flexible time off.
Matching donations for approved charitable organizations and group volunteer efforts.
Company stock options are included in addition to base compensation.