Senior Director, Professional Services (Data, AI)

TL;DR

Senior Director, Professional Services (Data, AI): Accelerating customer outcomes and hirify.global platform adoption in EMEA Benelux and Nordics region by leading strategy, execution, and team development. Focus on driving delivery excellence, managing P&L, forecasting, and establishing executive relationships with strategic and enterprise accounts to scale the business rapidly and foster partner programs in the data and AI domain.

Location: Based in Amsterdam, Netherlands, covering the EMEA Benelux and Nordics region.

Company

hirify.global is a data and AI company that enables over 10,000 organizations worldwide, including Fortune 500 companies, to unify and democratize data, analytics, and AI.

What you will do

• Be the business owner for Professional Services, Architecture, and Training in the EMEA Benelux and Nordics region.
• Lead PS strategy, execution, and team development for rapid growth, aligning with EMEA and Global PS strategies.
• Collaborate closely with Sales/GTM and Tech GM Field Engineering to ensure regional success.
• Provide accurate forecasting for bookings, revenue, and team utilization, while managing the P&L.
• Drive consumption growth and make strategic investment decisions in collaboration with Sales and Partner teams.
• Establish and maintain executive relationships within A+ and Enterprise accounts.

Requirements

• Consistent track record in a Customer Success, Customer Engineering, and/or Services leadership role, ideally during a significant build phase.
• Experience rapidly scaling a business, developing a clear strategy for growth across business and people development.
• Data and AI domain experience working with large customers to realize business value through production implementations.
• 10+ years of experience in senior customer-facing roles requiring influencing, validating, understanding, execution, and building trust.
• Leadership experience with the ability to enforce good budget, project, and team governance and drive delivery excellence.
• Ability to work collaboratively with wider GTM teams, focusing on consumption, revenue, and customer satisfaction as one team.

Culture & Benefits

• Comprehensive benefits and perks are provided, with specific details available on the company's benefits portal.
• Committed to fostering a diverse and inclusive culture where everyone can excel.
• Hiring practices are inclusive and meet equal employment opportunity standards.
• All individuals are considered for employment without regard to protected characteristics.