TL;DR

Senior Director, Professional Services (Data, AI): Accelerating customer outcomes and %hirify_global% platform adoption in EMEA Benelux and Nordics region by leading strategy, execution, and team development. Focus on driving delivery excellence, managing P&L, forecasting, and establishing executive relationships with strategic and enterprise accounts to scale the business rapidly and foster partner programs in the data and AI domain.

Location: Based in Amsterdam, Netherlands, covering the EMEA Benelux and Nordics region.

Company

%hirify_global% is a data and AI company that enables over 10,000 organizations worldwide, including Fortune 500 companies, to unify and democratize data, analytics, and AI.

What you will do

Be the business owner for Professional Services, Architecture, and Training in the EMEA Benelux and Nordics region.
Lead PS strategy, execution, and team development for rapid growth, aligning with EMEA and Global PS strategies.
Collaborate closely with Sales/GTM and Tech GM Field Engineering to ensure regional success.
Provide accurate forecasting for bookings, revenue, and team utilization, while managing the P&L.
Drive consumption growth and make strategic investment decisions in collaboration with Sales and Partner teams.
Establish and maintain executive relationships within A+ and Enterprise accounts.

Requirements

Consistent track record in a Customer Success, Customer Engineering, and/or Services leadership role, ideally during a significant build phase.
Experience rapidly scaling a business, developing a clear strategy for growth across business and people development.
Data and AI domain experience working with large customers to realize business value through production implementations.
10+ years of experience in senior customer-facing roles requiring influencing, validating, understanding, execution, and building trust.
Leadership experience with the ability to enforce good budget, project, and team governance and drive delivery excellence.
Ability to work collaboratively with wider GTM teams, focusing on consumption, revenue, and customer satisfaction as one team.

Culture & Benefits

Comprehensive benefits and perks are provided, with specific details available on the company's benefits portal.
Committed to fostering a diverse and inclusive culture where everyone can excel.
Hiring practices are inclusive and meet equal employment opportunity standards.
All individuals are considered for employment without regard to protected characteristics.