TL;DR

Senior IT Engineer: Partnering with business leads to provide essential insights for strategic decisions and owning IT projects from planning to delivery with an accent on fleet management, access control, and physical infrastructure. Focus on maintaining daily onsite support, ensuring system reliability, and improving IT best practices.

Location: Onsite in London, UK

Company

Founded in 2018, %hirify_global% is a health transformation company with a 300+ team, building a cutting-edge platform integrating diagnostics, medication, supplements, digital programmes, and doctor consultations.

What you will do

Partner with business leads to provide essential insights for strategic IT decisions.
Own IT projects from planning through to delivery, ensuring alignment with business goals.
Provide first-line onsite support for the London office, ensuring users feel heard and supported.
Prioritize project deadlines while managing general support and office infrastructure.
Lead infrastructure and security, managing remote assets via MDM and access via SSO.
Mentor the wider team by embedding ITIL best practices and assisting with complex troubleshooting.

Requirements

Proven ability to prioritize in a high-pressure environment.
Strong communication skills and confidence to work with people across all business levels.
Solid experience in IT or systems administration with a proactive mindset.
Proficiency with Google Workspace, macOS, and Windows device management.
Experience with ITSM tools (e.g., Freshservice or Jira Service Desk) and clear documentation.
Must work onsite in London, UK.

Nice to have

Scripting or automation experience (PowerShell, Python, Bash).
IT certifications (CompTIA A+, ITIL, or similar).

Culture & Benefits

Receive share options and generous pension contributions.
Enjoy 25 days holiday (increasing to 30) plus bank holidays.
Access health insurance (Vitality), enhanced maternity and parental leave, and a nursery benefit.
Utilize an employee assistance programme for therapy, financial planning, and discounts.
Benefit from flexible working options and a dog-friendly office in Farringdon.
Receive a personal training and development budget via Learnerbly and Wellhub membership.
Participate in the Cycle to Work scheme, season ticket loan, and %hirify_global% product discounts.
Gain paid volunteering days and an additional 2 weeks off after your 5th anniversary.