TL;DR

Business Support Analyst (Fintech): Providing end-to-end business and technical support for core Investment Platform applications with an accent on handling major incidents. Focus on delivering first- and second-level support, ensuring timely resolution and maintaining clear documentation.

Location: Hybrid in Genève, Switzerland

Company

%hirify_global% is a Swiss consulting firm dedicated to helping businesses tackle strategic, technological, and organizational challenges.

What you will do

Provide end-to-end business and technical support for Investment Platform applications.
Deliver first- and second-level support to Investment Platform users.
Support the T+1 settlement process for U.S. transactions, including participation in an on-call rotation.
Identify and recommend opportunities for technical and business process enhancements.
Maintain clear documentation of support-related processes, tasks, and procedures.

Requirements

University degree in technology or a related discipline, preferably with a focus on finance.
Relevant professional experience within asset management or the banking industry.
Strong knowledge of financial instruments such as Fixed Income, Derivatives, Equities, and FX.
Good command of Windows, UNIX, SQL, and Oracle, with proven database querying capabilities.
Excellent communication skills, with the confidence to interact with stakeholders at all levels.
Full professional proficiency in English and a good level of French are required.

Culture & Benefits

Caring environment where everyone is valued.
Training and opportunities for growth in Switzerland and internationally.
Building a relationship based on transparency, professionalism, and commitment.
Combining technology and creativity to achieve impactful digital transformations.