Employee Success Manager

TL;DR

Employee Success Manager: Designing and implementing frameworks to foster long-term intrinsic motivation and personal ownership within sales teams, with an accent on linking individual purpose to organizational goals. Focus on applying principles of positive psychology, self-determination theory, and solution-oriented thinking to develop resilient, self-motivated employees.

Location: Hybrid in Austin, TX (in the office 4 days per week Mon, Tues, & Thurs). This position is NOT eligible for Visa sponsorship.

Company

hirify.global automates IT endpoint management, delivering visibility, security, and control for over 30,000 customers.

What you will do

• Design and facilitate goal-setting frameworks emphasizing intrinsic motivation and personal ownership.
• Guide employees in translating personal aspirations into measurable professional growth goals.
• Coach managers to align team and individual goals with organizational objectives.
• Apply positive psychology principles and conduct 1:1 coaching to develop resilient, self-motivated employees.
• Partner with sales leadership to shape a culture of growth, reflection, and continuous learning.
• Track qualitative and quantitative indicators of engagement, growth, and retention to continuously refine frameworks.

Requirements

• Degree in Psychology, Organizational Behaviour, Coaching, or a related psychological field (Master's preferred).
• Proven experience in employee development, coaching, or people success roles, ideally within a sales-driven environment.
• Certification in coaching, goal-setting, or motivation psychology (e.g., ICF, Positive Psychology).
• Strong understanding of motivational theories (Self-Determination Theory, Growth Mindset, Flow, etc.).
• Exceptional communication and facilitation skills.
• Data-driven mindset with the ability to measure engagement and success through both numbers and narratives.

Culture & Benefits

• Collaborative, kind, and curious community.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) plan for financial future.
• Unlimited PTO prioritizing work-life balance.
• Opportunity for growth and advancement.
• Hybrid remote work model.