TL;DR

QA Engineer (SaaS): Creating and executing manual test cases, building and maintaining test plans, and tracking defects in JIRA, with an accent on validating user stories and collaborating with Product and Development teams using Shift-Left approach. Focus on supporting test automation efforts and contributing to CI/CD pipelines.

Location: Opportunity to cooperate fully remotely. Fixed schedule: Monday to Friday, 9 AM–5 PM CET.

Company

%hirify_global% is a global Support-as-a-Service leader, partnering with tech companies and industry leaders to deliver secure customer and technical support in 30+ countries.

What you will do

Create and execute manual test cases based on functional specifications.
Build and maintain test plans in Zephyr (JIRA).
Identify, log, and track defects in JIRA; verify fixes and perform retesting.
Validate user stories against acceptance criteria.
Collaborate closely with Product and Development teams using a Shift-Left approach.
Support test automation efforts and contribute to CI/CD pipelines.

Requirements

Excellent English communication skills (at least C1 for both spoken and written).
3–5 years of QA experience in SaaS or software product companies.
Strong understanding of software testing principles and SDLC.
Experience working in Agile environments and applying Shift-Left testing practices.
Familiarity with CI/CD pipelines and testing within CI/CD environments.
Proactive, autonomous, and highly detail-oriented mindset.
Personal computer (at least 8Gb of RAM) with a stable internet connection.

Nice to have

STQB (Foundation Level) Certified Tester.
Degree in a computing or IT-related field.
Experience with automated testing.
Knowledge of Postman / API testing.

Culture & Benefits

Opportunity to cooperate fully remotely.
Fixed schedule: Monday to Friday, 9 AM–5 PM CET.
Inclusive international environment.
Compensation in USD.
Balance between project workload and personal time.
A culture built on trust, with no time-tracking requirements.