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4 дня назад

Renewals Manager (SaaS)

Π€ΠΎΡ€ΠΌΠ°Ρ‚ Ρ€Π°Π±ΠΎΡ‚Ρ‹
remote (Ρ‚ΠΎΠ»ΡŒΠΊΠΎ Australia)
Π’ΠΈΠΏ Ρ€Π°Π±ΠΎΡ‚Ρ‹
fulltime
Π“Ρ€Π΅ΠΉΠ΄
junior
Английский
b2
Π‘Ρ‚Ρ€Π°Π½Π°
Australia
Вакансия ΠΈΠ· списка Hirify.GlobalВакансия ΠΈΠ· Hirify Global, списка ΠΌΠ΅ΠΆΠ΄ΡƒΠ½Π°Ρ€ΠΎΠ΄Π½Ρ‹Ρ… tech-ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΉ
Для мэтча ΠΈ ΠΎΡ‚ΠΊΠ»ΠΈΠΊΠ° Π½ΡƒΠΆΠ΅Π½ Plus

ΠœΡΡ‚Ρ‡ & Π‘ΠΎΠΏΡ€ΠΎΠ²ΠΎΠ΄

Для мэтча с этой вакансиСй Π½ΡƒΠΆΠ΅Π½ Plus

ОписаниС вакансии

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TL;DR

Renewals Manager (SaaS): Managing the end-to-end renewal process for a defined set of accounts, ensuring timely outcomes and strong customer health. Focus on identifying renewal risk indicators, contributing to mitigation plans, and supporting value-based renewal conversations.

Location: Remote - Australia

Company

hirify.global provides an email security platform that protects enterprises from targeted email attacks.

What you will do

  • Own and execute the end-to-end renewal process for a defined set of accounts, from early engagement through close.
  • Manage renewal timelines and customer communication to ensure timely, predictable outcomes.
  • Partner closely with Customer Success and Account Management to maintain strong customer health and retention.
  • Proactively identify renewal risk indicators and contribute to mitigation plans in partnership with cross-functional teams.
  • Support renewal strategy and participate in contract and pricing discussions that balance customer needs with Abnormal’s business objectives.
  • Deliver accurate renewal forecasting and reporting, leveraging data to inform prioritization and next steps.

Requirements

  • 2–3 years of experience in Renewals, Customer Success, Account Management, or a related SaaS commercial role.
  • Experience supporting or owning contract renewals, including exposure to negotiation and close.
  • Foundational understanding of customer lifecycle management and common renewal risk indicators.
  • Experience participating in pricing, terms, or objection-handling conversations with customer stakeholders.
  • Ability to assess customer health signals and translate insights into renewal actions.
  • Proficiency with CRM systems (e.g., Salesforce); Gainsight experience is a plus.

Culture & Benefits

  • hirify.global is an equal opportunity employer.

Π‘ΡƒΠ΄ΡŒΡ‚Π΅ остороТны: Ссли вас просят Π²ΠΎΠΉΡ‚ΠΈ Π² iCloud/Google, ΠΏΡ€ΠΈΡΠ»Π°Ρ‚ΡŒ ΠΊΠΎΠ΄/ΠΏΠ°Ρ€ΠΎΠ»ΡŒ, Π·Π°ΠΏΡƒΡΡ‚ΠΈΡ‚ΡŒ ΠΊΠΎΠ΄/ПО, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡ‚Π΅ этого - это мошСнники. ΠžΠ±ΡΠ·Π°Ρ‚Π΅Π»ΡŒΠ½ΠΎ ΠΆΠΌΠΈΡ‚Π΅ "ΠŸΠΎΠΆΠ°Π»ΠΎΠ²Π°Ρ‚ΡŒΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡˆΠΈΡ‚Π΅ Π² ΠΏΠΎΠ΄Π΄Π΅Ρ€ΠΆΠΊΡƒ. ΠŸΠΎΠ΄Ρ€ΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β†’