TL;DR

SaaS Implementation Consultant (SaaS): Leading technical solutions and driving successful implementation of enterprise software solutions with an accent on architectural design, customer engagement, and complex IT/OT integration. Focus on translating business needs into scalable solutions, collaborating with internal teams, and maintaining market intelligence to influence product strategy.

Location: Remote, USA (East Coast preferred)

Company

%hirify_global% is a leader in remote connectivity software, leveraging Augmented Reality and Artificial Intelligence to advance digitalization.

What you will do

Serve as a subject matter expert for software solutions, translating complex requirements into scalable architectural designs.
Lead technical discovery and design workshops with enterprise customers to identify business needs and challenges.
Architect and document custom solutions and integrations, driving technical implementation within complex IT/OT environments.
Act as a key technical advisor, collaborating with Product Management, Engineering, and Customer Success.
Maintain deep knowledge of industry trends and emerging technologies to influence product roadmap and customer engagements.

Requirements

Must be eligible to work in the United States without sponsorship.
Proven track record (3+ years) in a customer-facing technical role for large enterprise accounts.
Hands-on experience designing and implementing complex enterprise software solutions (cloud, industrial IoT, data analytics, IT/OT integration).
In-depth understanding of enterprise IT and OT architectures and governance models.
Proficiency with technologies like RESTful APIs, SQL, and scripting languages (e.g., PowerShell).
English: C1 fluency required.
Ability to travel up to 25% (domestic & international).

Nice to have

Experience configuring ServiceNow features, functionality, or third-party integrations.

Culture & Benefits

Competitive compensation including stock-based options.
Flexible PTO and paid holidays.
401(k) with employer matching and comprehensive health insurance (100% employer-paid medical coverage).
Up to 12 weeks of Parental Leave.
Basic Life Insurance, Short-Term & Long-Term Disability (100% employer-paid).
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings.