SaaS Implementation Consultant (SaaS)

TL;DR

SaaS Implementation Consultant (SaaS): Leading technical solutions and driving successful implementation of enterprise software solutions with an accent on architectural design, customer engagement, and complex IT/OT integration. Focus on translating business needs into scalable solutions, collaborating with internal teams, and maintaining market intelligence to influence product strategy.

Location: Remote, USA (East Coast preferred)

Company

hirify.global is a leader in remote connectivity software, leveraging Augmented Reality and Artificial Intelligence to advance digitalization.

What you will do

• Serve as a subject matter expert for software solutions, translating complex requirements into scalable architectural designs.
• Lead technical discovery and design workshops with enterprise customers to identify business needs and challenges.
• Architect and document custom solutions and integrations, driving technical implementation within complex IT/OT environments.
• Act as a key technical advisor, collaborating with Product Management, Engineering, and Customer Success.
• Maintain deep knowledge of industry trends and emerging technologies to influence product roadmap and customer engagements.

Requirements

• Must be eligible to work in the United States without sponsorship.
• Proven track record (3+ years) in a customer-facing technical role for large enterprise accounts.
• Hands-on experience designing and implementing complex enterprise software solutions (cloud, industrial IoT, data analytics, IT/OT integration).
• In-depth understanding of enterprise IT and OT architectures and governance models.
• Proficiency with technologies like RESTful APIs, SQL, and scripting languages (e.g., PowerShell).
• English: C1 fluency required.
• Ability to travel up to 25% (domestic & international).

Nice to have

• Experience configuring ServiceNow features, functionality, or third-party integrations.

Culture & Benefits

• Competitive compensation including stock-based options.
• Flexible PTO and paid holidays.
• 401(k) with employer matching and comprehensive health insurance (100% employer-paid medical coverage).
• Up to 12 weeks of Parental Leave.
• Basic Life Insurance, Short-Term & Long-Term Disability (100% employer-paid).
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings.