Salesforce Solutions Architect (Revenue Cloud)

TL;DR

Salesforce Solutions Architect (Revenue Cloud): Leading the architecture, design, and implementation of Salesforce solutions, emphasizing Revenue Cloud, and acting as a consultant to stakeholders. Focus on delivering scalable Revenue Cloud solutions and stabilizing existing Salesforce implementations through troubleshooting and documentation.

Location: Open to remote in the US. Must be able to work CST. This role will require occasional travel to our HQ or to visit clients.

Salary: $150,000-$170,000

Company

Concord is an execution company with a passion for making things happen, helping clients enhance customer experiences, optimize operations, and revolutionize their product offerings through technology and data.

What you will do

• Lead the architecture, design, and hands-on implementation of Salesforce solutions with a strong emphasis on Revenue Cloud.
• Act as a consultative partner to stakeholders, translating business needs into scalable Salesforce solutions.
• Support and troubleshoot existing Salesforce implementations, including reverse engineering and documenting current processes and configurations.
• Provide architectural guidance across Sales Cloud and Service Cloud, with exposure to Service Cloud Voice / Amazon Connect.
• Collaborate closely with Business Analysts, Product Owners, and delivery teams to define and refine requirements, user stories, and technical designs.
• Ensure solutions align with Salesforce best practices, security standards, and long-term platform strategy.

Requirements

• 8–10 years of hands-on Salesforce platform experience, including both declarative configuration and custom development.
• Strong, proven experience with Salesforce Revenue Cloud (CPQ, Billing, or related capabilities).
• Solid experience with Sales Cloud or Service Cloud implementations.
• Salesforce certifications, including: Sales Cloud Consultant, Service Cloud Consultant, Revenue Cloud–related certifications.
• Excellent consulting and communication skills, with the ability to engage confidently with technical and non-technical stakeholders.
• Must be authorized to work legally in the US without sponsorship, now or in the future.

Nice to have

• Exposure to or working knowledge of Service Cloud Voice and Amazon Connect (primarily for troubleshooting and understanding existing implementations).
• Experience with Agentforce and Data Cloud / Data 360 is a plus.
• Hands-on DevOps experience within the Salesforce ecosystem (CI/CD, release management, version control) is a plus.

Culture & Benefits

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
• Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
• Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
• 401(k) Retirement Savings: 1% employer match.
• Career Growth Opportunities: Pathways for advancement and skill development.