TL;DR

Salesforce Solutions Architect (Revenue Cloud): Leading the architecture, design, and implementation of Salesforce solutions, emphasizing Revenue Cloud, and acting as a consultant to stakeholders. Focus on delivering scalable Revenue Cloud solutions and stabilizing existing Salesforce implementations through troubleshooting and documentation.

Location: Open to remote in the US. Must be able to work CST. This role will require occasional travel to our HQ or to visit clients.

Salary: $150,000-$170,000

Company

Concord is an execution company with a passion for making things happen, helping clients enhance customer experiences, optimize operations, and revolutionize their product offerings through technology and data.

What you will do

Lead the architecture, design, and hands-on implementation of Salesforce solutions with a strong emphasis on Revenue Cloud.
Act as a consultative partner to stakeholders, translating business needs into scalable Salesforce solutions.
Support and troubleshoot existing Salesforce implementations, including reverse engineering and documenting current processes and configurations.
Provide architectural guidance across Sales Cloud and Service Cloud, with exposure to Service Cloud Voice / Amazon Connect.
Collaborate closely with Business Analysts, Product Owners, and delivery teams to define and refine requirements, user stories, and technical designs.
Ensure solutions align with Salesforce best practices, security standards, and long-term platform strategy.

Requirements

8–10 years of hands-on Salesforce platform experience, including both declarative configuration and custom development.
Strong, proven experience with Salesforce Revenue Cloud (CPQ, Billing, or related capabilities).
Solid experience with Sales Cloud or Service Cloud implementations.
Salesforce certifications, including: Sales Cloud Consultant, Service Cloud Consultant, Revenue Cloud–related certifications.
Excellent consulting and communication skills, with the ability to engage confidently with technical and non-technical stakeholders.
Must be authorized to work legally in the US without sponsorship, now or in the future.

Nice to have

Exposure to or working knowledge of Service Cloud Voice and Amazon Connect (primarily for troubleshooting and understanding existing implementations).
Experience with Agentforce and Data Cloud / Data 360 is a plus.
Hands-on DevOps experience within the Salesforce ecosystem (CI/CD, release management, version control) is a plus.

Culture & Benefits

Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.