TL;DR

Senior Product Owner (AI): Leading the development and enhancement of AI and automation-powered solutions for customer journeys and internal platforms with an accent on driving innovation, data-driven decision-making, and delivering measurable value. Focus on shaping product strategy for critical areas like Complaints or Diary Manager and collaborating with large cross-functional teams to deliver cutting-edge solutions at scale.

Location: Hybrid in Manchester, UK (at least two days per week, or 40% of time, at the office site)

Salary: £76,194 - £89,640

Company

%hirify_global% is a major UK financial institution focused on innovating and building the future of finance.

What you will do

Lead one of the flagship AI/automation products (Complaints or Diary Manager / Appointment Booking).
Innovate and enhance customer journeys and drive growth through cutting-edge solutions.
Leverage AI and Automation to deliver significant value to customers and the business.
Lead a large, collaborative team combining product and technology expertise.
Become more data-driven and utilise predictive, leading-edge technology.

Requirements

Strong grounding in Product Management and Agile Methodology with validated experience leading multiple products.
Ability to create a clear product strategy using internal and external insight and data points.
Strong background in delivering scalable solutions with clear objectives and measurable value.
Collaborative approach to working with internal teams, partners, and third-party suppliers.
Excellent communication skills with evidence of influencing up to senior Executive level.
Work style is hybrid, requiring at least two days per week in the Manchester office.

Nice to have

Experience delivering AI products or ability to demonstrate understanding of the technology.
People management skills, including leading and coaching colleagues.

Culture & Benefits

Strong culture with a focus on inclusivity, innovation, and continuous learning.
Commitment to diversity, equity, and inclusion, with goals set for senior roles.
Reasonable workplace adjustments for colleagues with disabilities.
Generous pension contribution of up to 15%.
Annual performance-related bonus and share schemes.
30 days’ holiday plus bank holidays.
Range of wellbeing initiatives and generous parental leave policies.