Senior Product Owner (AI)

TL;DR

Senior Product Owner (AI): Leading the development and enhancement of AI and automation-powered solutions for customer journeys and internal platforms with an accent on driving innovation, data-driven decision-making, and delivering measurable value. Focus on shaping product strategy for critical areas like Complaints or Diary Manager and collaborating with large cross-functional teams to deliver cutting-edge solutions at scale.

Location: Hybrid in Manchester, UK (at least two days per week, or 40% of time, at the office site)

Salary: £76,194 - £89,640

Company

hirify.global is a major UK financial institution focused on innovating and building the future of finance.

What you will do

• Lead one of the flagship AI/automation products (Complaints or Diary Manager / Appointment Booking).
• Innovate and enhance customer journeys and drive growth through cutting-edge solutions.
• Leverage AI and Automation to deliver significant value to customers and the business.
• Lead a large, collaborative team combining product and technology expertise.
• Become more data-driven and utilise predictive, leading-edge technology.

Requirements

• Strong grounding in Product Management and Agile Methodology with validated experience leading multiple products.
• Ability to create a clear product strategy using internal and external insight and data points.
• Strong background in delivering scalable solutions with clear objectives and measurable value.
• Collaborative approach to working with internal teams, partners, and third-party suppliers.
• Excellent communication skills with evidence of influencing up to senior Executive level.
• Work style is hybrid, requiring at least two days per week in the Manchester office.

Nice to have

• Experience delivering AI products or ability to demonstrate understanding of the technology.
• People management skills, including leading and coaching colleagues.

Culture & Benefits

• Strong culture with a focus on inclusivity, innovation, and continuous learning.
• Commitment to diversity, equity, and inclusion, with goals set for senior roles.
• Reasonable workplace adjustments for colleagues with disabilities.
• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes.
• 30 days’ holiday plus bank holidays.
• Range of wellbeing initiatives and generous parental leave policies.