TL;DR

Product Owner (Fintech): Serving as the key liaison between customers, end users, and the development team, ensuring the product fulfills user needs while aligning with the overarching product strategy with on premise deliveries and new cloud strategy requirements. Focus on analyzing existing retail lottery system features and translating these into specific product features for Touch Point Manager.

Location: West Greenwich, RI, US

Salary: $59,795 - $122,400

Company

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers.

What you will do

Lead customer engagements by conducting discussions and workshops to understand their needs, translating these insights into actionable product requirements.
Manage customer requirements by developing business and functional requirements and user stories, prioritizing based on customer feedback, market trends, and business value.
Coordinate across the product lifecycle, working closely with engineering leaders to support engineering efforts and ensure seamless product implementation, utilizing both waterfall and Agile methodologies.
Develop artifacts, creating business and functional product documentation, user guides, and customer-facing release toolkits.
Enhance customer support by providing continuous guidance and assistance to customers, fostering product engagement and maximizing its usage.
Understand and shape product vision by collaborating with the Product Manager to understand and influence the vision for the Draw Game Management products, ensuring alignment with strategic goals.

Requirements

Candidates must have 4+ years in business systems analysis, product ownership, or a related field.
Familiarity with enterprise-grade B2B products including mobile and web-based products is essential.
Proficiency with tools like Jira, Polarion-X, or similar is important for managing atomic requirements and enabling seamless collaboration with development teams.
A solid understanding of end-to-end transaction processing systems, such as lottery transaction engines, banking and financial systems or other fintech solutions, is highly beneficial.
Strong English-language verbal and written skills are necessary.
Willingness to travel up to 20% of the time and work across multiple time zones is required.

Culture & Benefits

Employees offered a 401(k) Savings Plan with Company contributions.
Health, dental, and vision insurance.
Life, accident, and disability insurance.
Tuition reimbursement.
Paid time off and wellness programs.