TL;DR

Senior Solution Engineer - AI Knowledge (AI): Partnering with prospective customers to uncover their needs, frame solutions, and demonstrate %hirify_global%'s value in Service & Knowledge. Focus on providing strategic guidance on AI-powered digital transformation and aligning capabilities with long-term customer outcomes.

Location: Hybrid (Quebec City, Montreal, London, Weert)

Company

%hirify_global% is a Quebec-based company, pioneer in AI-powered search and recommendations.

What you will do

Guide prospective customers in understanding and evaluating %hirify_global%’s Service & Knowledge solutions.
Conduct technical discovery to assess fit, capture requirements, and uncover risks.
Deliver tailored demos highlighting relevant capabilities and business value.
Lead technical components of Proofs of Concept and serve as the technical owner for RFIs/RFPs.
Act as a trusted advisor by providing strategic guidance on AI-powered digital transformation.
Build trust-based relationships with stakeholders and represent %hirify_global% at industry events.

Requirements

6+ years of experience as a Presales professional with strong demo, POC, and competitive positioning practices.
Experience supporting CX, customer service, support, or knowledge management use cases.
Working knowledge of AI, machine learning, and search-related models.
Programming familiarity (Python, JavaScript) and experience working with APIs (e.g., Postman).
Ability to navigate medium and large enterprises.
A consultative mindset backed by excellent storytelling and technical communication skills.

Culture & Benefits

The diversity of backgrounds fuels our continuous innovation.
A collaborative, diverse and trusting place to work filled with talented and passionate people.
Love a good challenge, and never say no to an opportunity to learn and develop new cutting-edge skills.