Director, Client Solutions (Marketing)

TL;DR

Director, Client Solutions (Marketing): Leading and scaling excellence across the enterprise Account Directors team, ensuring consistency and high performance in serving and growing complex and valuable clients. Focus on operational leadership, strategic influence, and translating strategy into repeatable, scalable client impact.

Location: Remote

Salary: $240-250k OTE USD

Company

hirify.global is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide.

What you will do

• Operationalize enterprise client strategy into clear expectations and metrics for Account Directors.
• Lead forecasting and revenue accountability for your pod of Account Directors.
• Directly manage, coach, and develop senior Account Directors, setting clear expectations.
• Partner closely with Sales, Product, Services, and Marketing to ensure seamless cross-functional collaboration.
• Build a culture of accountability, ownership, and continuous improvement across your team.

Requirements

• 10+ years of experience in customer success, account management, or client solutions roles with progressive leadership responsibility.
• Proven experience managing senior, enterprise-facing client leaders in complex, high-value environments.
• Strong commercial acumen, with comfort navigating renewals, expansions, and executive-level client conversations.
• Excellent communication skills, with the ability to influence both clients and internal senior stakeholders.

Nice to have

• Experience in enterprise marketing services, creator economy, or agency-style client models.

Culture & Benefits

• Driven by Impact: Deliver results, prioritize high-value work, and meet deadlines.
• Strategic & Customer-Centric: Anticipate risks, connect decisions to long-term growth, and build trust through proactive insights.
• Collaborative & Resilient: Thrive in change, stay resourceful, and maintain a solution-focused mindset.
• Committed to fostering a culture rooted in an inclusion-first mindset at every level of the company.