Crm Manager (Marketing)

TL;DR

CRM Manager (Marketing): Building the best possible experience for professional dealers by designing and managing multi-channel communications and automated customer journeys. Focus on conducting A/B testing and data analysis to continuously improve performance and align with product roll-outs.

Location: On-site in London

Company

hirify.global is the UK’s fastest-growing used car marketplace connecting private car sellers with over 7,500 verified dealers nationwide.

What you will do

• Own the B2B dealer journey end-to-end, identifying and fixing tricky areas with smart, automated communications.
• Design, build, and manage multi-channel comms using email, SMS, WhatsApp, and in-browser notifications.
• Conduct A/B testing and analysis on campaigns to improve performance and report key takeaways.
• Coordinate the campaign calendar and execute ad hoc communications to align with product updates.
• Act as the voice of the dealer in cross-functional team meetings.

Requirements

• A strong CRM background with hands-on experience in campaign management and building out complex customer journeys.
• Proficiency with CRM tools like Braze, HubSpot, and Looker.
• Sharp data analysis skills and proven ability to set up and learn from experimentation.
• Excellent communication skills to write clear, compelling copy and explain results confidently.
• The ability to fly solo and manage multiple tasks and deadlines.

Culture & Benefits

• Work in a fast-growing company backed by leading investors.
• Opportunity to test, learn, and prove what works with tangible business results.
• Collaborate closely with Product, Creative, and Commercial teams.

Hiring process

• Qualifying Screen with Talent Partner
• Hiring Manager Interview with Head of CRM
• Final Stakeholder Interview with Head of Dealer Marketing and member of CRM team/wider marketing team