TL;DR

Community Manager (Social Media): Engaging with culture-led, trending content across TikTok and Instagram for a brand, with an accent on identifying engagement opportunities, managing brand voice, and real-time content. Focus on proactive and reactive engagement with user-generated content, social listening for brand sentiment, and maintaining cultural relevance.

Location: Fully Remote

Company

%hirify_global% is an independent social media agency connecting brands with audiences at scale, with ambitious plans for growth in the UK, US, and beyond.

What you will do

Proactively comment on trending content across social platforms, particularly TikTok.
Conduct daily searches for brand-related content and keywords to spot engagement opportunities.
Monitor and engage with user-generated content (UGC) and influencer posts.
Reshare relevant TikTok content and approved UGC on Instagram Stories.
Jump on viral trends and conversations to maintain brand cultural relevance.
Monitor social channels for potential issues and escalate concerning comments to internal teams.

Requirements

Strong understanding of TikTok and Instagram trends, culture, and tone of voice.
Proven experience in community management, ideally within a fast-paced agency environment.
Strong copywriting and storytelling skills, with the ability to craft engaging, real-time copy.
Confident communicator with excellent attention to detail and a flair for writing with personality.
Experience in proactive and reactive crisis management within social communities.
English: B2 required

Culture & Benefits

Collaborative "one team" culture focused on supporting each other and client success.
Emphasis on pushing comfort zones to strive for excellence and embracing individuality.
Commitment to creating a safe and inclusive DE&I environment for creativity and innovation.
Flexible working hours (3 hours total across Saturday and Sunday).