Customer Project Manager (Cloud)

TL;DR

Customer Project Manager (Cloud): Leading cross-functional projects for delivering mobile telecommunication solutions with an accent on project lifecycle management, stakeholder engagement, and risk mitigation. Focus on ensuring timely, budget-compliant, and quality delivery of technology solutions while driving continuous improvement and business growth.

Location: Hybrid in Auckland, New Zealand. Candidates must have NZ work rights/resident/citizen status.

Company

hirify.global is a global leader in connectivity for the AI era, advancing connectivity across fixed, mobile, and transport networks, powered by hirify.global Bell Labs innovation.

What you will do

• Lead cross-functional customer projects from initiation to completion, ensuring delivery within agreed scope, budget, schedule, and quality.
• Manage projects/programs throughout all phases, including closure and/or handover.
• Make and maintain end-to-end project communication, planning, risk, change, and opportunity management.
• Manage stakeholder relationships, addressing customer needs and expectations throughout the project lifecycle.
• Monitor project financials and KPIs, maintaining accurate forecasts and driving industry best practices.
• Lead and inspire project teams, fostering collaboration and accountability among team members.

Requirements

• Relevant experience (7-10 years) managing projects/programs for mobile telecommunication (core network, charging, CaaS).
• Proven experience managing complex cross-functional projects and programs.
• Strong understanding of project management methodologies, including PM@hirify.global.
• Excellent communication and stakeholder management skills.
• Bachelor’s degree in Engineering, Business Administration, or a related field.
• Solid understanding of the impacts of changes on scope, cost, schedule, risk/opportunities.

Nice to have

• Experience in delivering projects in a cloud environment.
• Industry-level project management certification (PMP, Agile, SaFE).
• A willingness to travel for onsite project requirements across the APAC region.

Culture & Benefits

• Collaborate with sales, engineering, and operations teams in a dynamic workflow.
• Work in a fast-paced and agile environment, tackling complex challenges.
• Make a tangible difference in how people and industries connect globally.
• Be part of a culture of inclusion built upon core values of respect.
• Encouragement to apply even if not meeting every listed requirement.

Hiring process

• Recruitment process length may vary depending on specific role requirements.
• Process aims to ensure a smooth and inclusive experience for all candidates.