TL;DR

Customer Success Manager: Driving successful deployment, commissioning, and operation of continuous monitoring systems for oil and gas infrastructure with an accent on onsite customer support, training, and technical liaison. Focus on analyzing deployment data, optimizing performance, and maximizing customer value for cutting-edge IoT and sensor technology.

Location: Primarily based in Stäfa, Switzerland, with an opportunity to work from home depending on the job, but requiring onsite customer support.

Company

%hirify_global% Connected Solutions provides sensor-based end-to-end solutions for efficient and reliable emissions monitoring of oil and gas infrastructure.

What you will do

Drive successful deployment, commissioning, and operation of continuous monitoring systems.
Support customers hands-on at site, including installation and training.
Analyze deployment data to identify issues, optimize performance, and maximize customer value.
Be the technical link between customers, engineering, product, and sales.

Requirements

Degree in engineering or equivalent vocational training combined with relevant industry experience.
3+ years experience in customer-facing roles (Customer Success, Field Service, or Technical Sales).
3+ years experience in oil & gas, automation, energy infrastructure, or environmental monitoring.
Fluent in English (verbal and written).

Nice to have

Spanish or French language skills are a strong plus.

Culture & Benefits

Flexible working hours with the opportunity to work from home.
Receive your bonus in cash or %hirify_global% shares.
Benefit from pension scheme contributions well above the statutory minimum.
Access to discounted mobile phone contracts with free calls to Switzerland and abroad, and unlimited data.
Generous discounts on public transport season tickets.
Work with a motivated global team, making a real impact on sustainability.