TL;DR

IT SME Asset Specialist (ServiceNow): Maintaining accurate hardware and software asset records and supporting discovery, reconciliation, and data integrity across the asset lifecycle. Focus on ServiceNow ITAM operations, asset inventory, and compliance within a government IT environment.

Location: Fully remote within the United States

Salary: $85,000 - $117,000 Annually

Company

%hirify_global% is a team transforming government IT by delivering innovative services and solutions to improve agency operations.

What you will do

Maintain accurate hardware and software asset records throughout the asset lifecycle.
Perform daily asset updates within ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) modules.
Support asset discovery validation, reconciliation, and cleanup of inaccurate or incomplete asset records.
Assist with physical and virtual inventory efforts and audit preparation by validating asset records.
Run standard reports on asset inventory, lifecycle status, and compliance.
Collaborate with the service desk and logistics teams to resolve asset-related issues and provide end-user guidance.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
Active Secret clearance required.
10+ years of experience in IT Asset Management, IT Operations, or IT Service Management.
Hands-on experience working in ServiceNow, preferably within ITAM modules.
Strong understanding of IT asset lifecycle concepts and data management.
Effective written and verbal communication skills.

Nice to have

Experience working with the United States Coast Guard and/or past DOD experience.
Experience with ServiceNow Hardware Asset Management (HAM).
Exposure to asset discovery or inventory tools.
Familiarity with ITIL concepts or ITSM processes.
ServiceNow or ITIL certification(s).

Culture & Benefits

Meaningful work and a collaborative team environment.
Flexible work environment and access to an Employee Assistance Program.
Corporate discounts and pet insurance.
Learning & Development platform, with assistance for training, education, and certifications.
Internal mobility and referral bonus programs.
%hirify_global% is an Equal Opportunity Employer.

Hiring process

Virtual video interview with the hiring manager and/or team (camera must be on, valid photo ID must be presented).
Enhanced Biometrics ID verification screening.
Background check, including criminal history, education, and employment history verification.