TL;DR

Migrations Account Executive: Growing and expanding %hirify_global%’s customer base through renewal retention, expansion, and deployment migration with an accent on driving SaaS upgrades and maximizing customer revenue. Focus on managing customer relationships, tracking KPIs, and skillfully handling customer escalations.

Location: Remote United States

Company

%hirify_global% is a global identity security leader providing a cybersecurity SaaS portfolio to protect paths to privilege for 20,000 customers, including 75 of the Fortune 100.

What you will do

Contribute to the annual renewal bookings quota and company migration target quota.
Serve as the point of contact for perpetual customer accounts in renewal or migration motions.
Participate with add-on and upsell opportunities related to renewals/migrations.
Exhibit competencies in reporting, including building and interpreting data related to TAR, ACV, and Closed/Lost opportunities.
Negotiate with customers and propose effective and creative resolutions.
Understand and communicate product use-cases, especially relating to SaaS upgrade motions and value proposition.
Skillfully handle escalations and defuse situations.
Establish and maintain professional alignments with associated internal teams.
Adhere to the Bookings Policy and team expectations for resolving orders on hold.

Requirements

Bachelor’s degree in Finance, Accounting, Business, or comparable industry experience.
Excellent written and verbal communication skills to communicate cross-functionally and externally.
Strong organization skills and ability to multi-task, self-start, and self-direct work in an independent and fast-paced environment.
Ability to work with teams in diverse functional areas with effective interpersonal skills.
Proficient with Microsoft Office and Salesforce.
Proven analytical and problem-resolution skills.
Flexibility and ability to prioritize in meeting multiple goals.
Ability to work outside of normal office hours during peak times.

Nice to have

Minimum 5 years+ of related experience in a software or technology company.
Experience with the sales industry.
Knowledge of SaaS.
Experience with large CRM/ERP.
Experience working with Fortune 100 clients.

Culture & Benefits

25 days’ holiday, which increases with length of service.
Competitive pension scheme.
Vitality Private Healthcare for you and family, and Medicash Benefit (including Dental cover).
Life Insurance (4x annual salary) and Income Protection if unable to work due to ill health.
Paid parental leave and Sabbatical leave.
Employee Assistance Programme and co-investing opportunity.
Culture of flexibility, trust, and continual learning.
Commitment to diversity and inclusion.