TL;DR

Premium Client Manager (Fintech): Retaining and growing high-value clients for a global trading platform with an accent on building strong relationships, providing market advice, and achieving sales targets. Focus on tailored solutions, market analysis dissemination, and contributing to team development.

Location: Hybrid role, based in Melbourne, Australia. Remote working option for up to 6 weeks per year in addition to hybrid working. Ability to travel throughout Australia (and ad hoc overseas) is required.

Company

%hirify_global% is a regulated online Forex and CFD trading platform, operating as a transformative global fintech company with a team of over 550 across 11 locations.

What you will do

Develop and strengthen relationships with %hirify_global%’s Premium Client Group to enhance client longevity and trading volumes.
Secure and grow premium clients by demonstrating a clear point of difference in experience, market knowledge, and personal focus.
Achieve sales targets for premium client acquisition and retention.
Act as a trusted adviser to premium clients on market and trading-related matters.
Maintain client interest in trading markets through regular dissemination of market analysis and trade opportunities.
Collaborate with internal departments and assist in planning and executing client events.

Requirements

Minimum 3 years’ experience in a similar role, ideally in a phone sales environment or dealing with high net worth clients.
Detailed understanding of financial markets, financial investments, and various trading strategies.
RG146 Financial Services General Advice qualification.
Experience with MetaTrader 4 and cTrader software.
Excellent relationship building, customer service, influencing, and communication skills.
Ability to travel throughout Australia (and overseas ad hoc) as required.

Nice to have

Bachelor’s degree in finance, business, or a similar field.

Culture & Benefits

Competitive salary structure including a company bonus scheme.
Flexible and hybrid working arrangements, with a remote working option for up to 6 weeks per year.
Ongoing personal development and learning opportunities.
15 weeks paid primary carers parental leave and 4 weeks paid secondary carers leave.
3 paid volunteering days per year.
Access to a beautifully renovated large office in Melbourne with a fully stocked kitchen and onsite coffee machines.

Hiring process

Applications are reviewed on an ongoing basis.