TL;DR

Enterprise Account Manager (Edtech): Protecting, growing, and maximizing the lifetime value of strategic B2B clients in the Turkish market with an accent on comprehensive retention and growth strategies, contract negotiations, and C-level relationship management. Focus on defining best practices for account management, exceeding renewal and expansion targets, and mitigating client risks.

Location: Remote (Istanbul, Turkey). Must be based in Istanbul, Turkey.

Company

%hirify_global% is one of the largest online English language platforms in the world, backed by top-tier investors like Bessemer and Benchmark.

What you will do

Own a portfolio of strategic enterprise accounts, developing and executing comprehensive retention and growth plans.
Create and document the Enterprise Account Management Playbook and best practices for scalable account management.
Consistently meet or exceed monthly, quarterly, and annual targets for renewal and expansion revenue.
Masterfully navigate existing enterprise organizations to identify evolving needs and continuously demonstrate %hirify_global%'s value to senior/C-level executives.
Drive the renewal process, successfully negotiating multi-year contracts and securing major upsell and cross-sell opportunities.
Serve as the client's internal champion, mitigating risks and maintaining impeccable data quality in the CRM with accurate forecasts.

Requirements

Native in Turkish and fully proficient in English (C1/C2 level) for clear business communication.
6+ years of total sales and account management experience, with at least 2+ years of proven success managing, retaining, and expanding large accounts specifically within the Enterprise segment.
Demonstrable track record of consistently achieving or exceeding renewal and upsell quotas.
Demonstrated ability to build, maintain, and deepen trusted relationships with senior line-of-business and C-level executives.
Possess a true Growth and Retention Mentality with solid strategic DNA, a proactive entrepreneurial spirit, and an appetite for continual learning.

Nice to have

Experience engaging with HR & Learning Development teams.
Prior sales experience in the learning, e-learning, HR software, or well-being industry.
Prior experience working at a fast-growing startup.
Previous experience working in a remote & distributed team.

Culture & Benefits

Competitive salary, a fair commission system, and a professional development budget.
Remote work and paid time off available from your first month.
Private health insurance provided.
Access to Modern Health, offering 6 free coaching and 6 free therapy sessions.
Dedicated lunch and internet allowances.
An employee-first working culture focused on results.

Hiring process

Your application will not be evaluated unless you provide a detailed answer to “Why do you want to work at %hirify_global%?”