Account Manager (Edtech)

TL;DR

Enterprise Account Manager (Edtech): Protecting, growing, and maximizing the lifetime value of strategic B2B clients in the Turkish market with an accent on comprehensive retention and growth strategies, contract negotiations, and C-level relationship management. Focus on defining best practices for account management, exceeding renewal and expansion targets, and mitigating client risks.

Location: Remote (Istanbul, Turkey). Must be based in Istanbul, Turkey.

Company

hirify.global is one of the largest online English language platforms in the world, backed by top-tier investors like Bessemer and Benchmark.

What you will do

• Own a portfolio of strategic enterprise accounts, developing and executing comprehensive retention and growth plans.
• Create and document the Enterprise Account Management Playbook and best practices for scalable account management.
• Consistently meet or exceed monthly, quarterly, and annual targets for renewal and expansion revenue.
• Masterfully navigate existing enterprise organizations to identify evolving needs and continuously demonstrate hirify.global's value to senior/C-level executives.
• Drive the renewal process, successfully negotiating multi-year contracts and securing major upsell and cross-sell opportunities.
• Serve as the client's internal champion, mitigating risks and maintaining impeccable data quality in the CRM with accurate forecasts.

Requirements

• Native in Turkish and fully proficient in English (C1/C2 level) for clear business communication.
• 6+ years of total sales and account management experience, with at least 2+ years of proven success managing, retaining, and expanding large accounts specifically within the Enterprise segment.
• Demonstrable track record of consistently achieving or exceeding renewal and upsell quotas.
• Demonstrated ability to build, maintain, and deepen trusted relationships with senior line-of-business and C-level executives.
• Possess a true Growth and Retention Mentality with solid strategic DNA, a proactive entrepreneurial spirit, and an appetite for continual learning.

Nice to have

• Experience engaging with HR & Learning Development teams.
• Prior sales experience in the learning, e-learning, HR software, or well-being industry.
• Prior experience working at a fast-growing startup.
• Previous experience working in a remote & distributed team.

Culture & Benefits

• Competitive salary, a fair commission system, and a professional development budget.
• Remote work and paid time off available from your first month.
• Private health insurance provided.
• Access to Modern Health, offering 6 free coaching and 6 free therapy sessions.
• Dedicated lunch and internet allowances.
• An employee-first working culture focused on results.

Hiring process

• Your application will not be evaluated unless you provide a detailed answer to “Why do you want to work at hirify.global?”