Billing Analyst (SaaS)

TL;DR

Billing Analyst (SaaS): Supports and elevates finance operations in a fast-paced SaaS environment, bridging traditional accounting with customer-centric billing practices with an accent on managing the order-to-cash cycle, revenue recognition, and dispute resolution. Focus on performing complex account reconciliations, configuring billing systems, and driving process optimization for efficiency and accounting integrity.

Location: Must be based in the United States

Company

hirify.global is the world’s leading and fastest-growing software technology platform for the transportation and logistics space (TMS; Transportation Management System), aiming to help carriers and brokers thrive by boosting their business efficiency.

What you will do

• Manage the order-to-cash cycle for subscription and non-recurring billing, usage reconciliation, and revenue recognition workflows.
• Execute recurring and ad-hoc billing activities, ensuring accuracy, timeliness, and compliance with internal controls.
• Lead dispute investigations and resolutions with customers and manage the payment & collections process.
• Perform complex account reconciliations including deferred revenue, accounts receivable, and cash accounts, and prepare month-end close deliverables.
• Configure and maintain subscription plans, billing rules, and pricing structures in Stripe; collaborate with product and engineering.
• Identify areas for process optimization and collaborate with finance and operations teams to implement better tools and practices.

Requirements

• 2-5 years of accounting or billing experience, ideally in a startup or SaaS environment.
• Strong experience with billing and subscription management platforms (e.g., Stripe).
• Proficiency with cloud ERP accounting systems.
• Advanced skills in Excel and Google Sheets (pivot tables, lookups, data validation, formulas).
• Solid foundational understanding of core accounting principles (accruals, revenue recognition, receivables management) and reconciliation methodologies.
• Excellent verbal and written communication skills and a customer service orientation for resolving billing disputes.

Nice to have

• Familiarity with CRM systems such as Salesforce.

Culture & Benefits

• Work in a high-growth startup environment, comfortable with fluid processes and evolving priorities.
• Proactive collaboration at the intersection of finance and operations.
• Committed to equal employment opportunity and building a diverse team.
• Accommodations will be provided during the recruitment process if required.