TL;DR

Billing Analyst (SaaS): Supports and elevates finance operations in a fast-paced SaaS environment, bridging traditional accounting with customer-centric billing practices with an accent on managing the order-to-cash cycle, revenue recognition, and dispute resolution. Focus on performing complex account reconciliations, configuring billing systems, and driving process optimization for efficiency and accounting integrity.

Location: Must be based in the United States

Company

%hirify_global% is the world’s leading and fastest-growing software technology platform for the transportation and logistics space (TMS; Transportation Management System), aiming to help carriers and brokers thrive by boosting their business efficiency.

What you will do

Manage the order-to-cash cycle for subscription and non-recurring billing, usage reconciliation, and revenue recognition workflows.
Execute recurring and ad-hoc billing activities, ensuring accuracy, timeliness, and compliance with internal controls.
Lead dispute investigations and resolutions with customers and manage the payment & collections process.
Perform complex account reconciliations including deferred revenue, accounts receivable, and cash accounts, and prepare month-end close deliverables.
Configure and maintain subscription plans, billing rules, and pricing structures in Stripe; collaborate with product and engineering.
Identify areas for process optimization and collaborate with finance and operations teams to implement better tools and practices.

Requirements

2-5 years of accounting or billing experience, ideally in a startup or SaaS environment.
Strong experience with billing and subscription management platforms (e.g., Stripe).
Proficiency with cloud ERP accounting systems.
Advanced skills in Excel and Google Sheets (pivot tables, lookups, data validation, formulas).
Solid foundational understanding of core accounting principles (accruals, revenue recognition, receivables management) and reconciliation methodologies.
Excellent verbal and written communication skills and a customer service orientation for resolving billing disputes.

Nice to have

Familiarity with CRM systems such as Salesforce.

Culture & Benefits

Work in a high-growth startup environment, comfortable with fluid processes and evolving priorities.
Proactive collaboration at the intersection of finance and operations.
Committed to equal employment opportunity and building a diverse team.
Accommodations will be provided during the recruitment process if required.