Content Designer (Fintech)

TL;DR

Content Designer (Fintech): Designing and refining digital customer conversations for financial services applications and websites with an accent on engaging, readable, and accessible content. Focus on combining research and insights with clear, people-focused language to enhance digital experiences and ensure consistency across touchpoints.

Location: Hybrid working in the Leeds office (at least two days per week)

Salary: £59,850–£66,500

Company

hirify.global is rebooting an icon and building the future of finance.

What you will do

• Create engaging, readable, and accessible content for digital experiences.
• Develop genuine empathy for people, understanding their needs, aspirations and challenges.
• Take ownership as the content expert in an agile environment.
• Think strategically about how conversations can evolve and link into other experiences.
• Share expertise to help shape the overall design approach.
• Provide consistency in customer conversations across topics and touchpoints.

Requirements

• Experience as a UX writer, conversation designer, or content designer.
• Familiarity working in a complex landscape, ideally financial services.
• A collaborative mindset ready to be part of a busy multi-disciplinary team.
• Flexibility in writing on-brand content in multiple tones of voice.
• Confidence in writing concise, clear, and consistent copy for different channels.
• Ability to influence and manage multiple stakeholders across product, risk, legal, and branding teams.
• Experience using and collaborating in Design platforms, such as Figma.
• Must work at least two days per week in the Leeds office.

Culture & Benefits

• Inclusive environment promoting diversity and belonging.
• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes.
• Adaptable benefits, such as discounted shopping.
• 30 days’ holiday, plus bank holidays.
• A range of wellbeing initiatives and generous parental leave policies.