TL;DR

Content Designer (Fintech): Designing and refining digital customer conversations for financial services applications and websites with an accent on engaging, readable, and accessible content. Focus on combining research and insights with clear, people-focused language to enhance digital experiences and ensure consistency across touchpoints.

Location: Hybrid working in the Leeds office (at least two days per week)

Salary: £59,850–£66,500

Company

%hirify_global% is rebooting an icon and building the future of finance.

What you will do

Create engaging, readable, and accessible content for digital experiences.
Develop genuine empathy for people, understanding their needs, aspirations and challenges.
Take ownership as the content expert in an agile environment.
Think strategically about how conversations can evolve and link into other experiences.
Share expertise to help shape the overall design approach.
Provide consistency in customer conversations across topics and touchpoints.

Requirements

Experience as a UX writer, conversation designer, or content designer.
Familiarity working in a complex landscape, ideally financial services.
A collaborative mindset ready to be part of a busy multi-disciplinary team.
Flexibility in writing on-brand content in multiple tones of voice.
Confidence in writing concise, clear, and consistent copy for different channels.
Ability to influence and manage multiple stakeholders across product, risk, legal, and branding teams.
Experience using and collaborating in Design platforms, such as Figma.
Must work at least two days per week in the Leeds office.

Culture & Benefits

Inclusive environment promoting diversity and belonging.
Generous pension contribution of up to 15%.
Annual performance-related bonus and share schemes.
Adaptable benefits, such as discounted shopping.
30 days’ holiday, plus bank holidays.
A range of wellbeing initiatives and generous parental leave policies.