TL;DR

Genesys IVR Engineer (Fintech): Designing and implementing integration components to connect Genesys Cloud IVR workflows with backend systems with an accent on API development and secure API gateways. Focus on infrastructure automation, container orchestration, and security & access management.

Location: Hybrid Required - Remote is NOT an Option, Charlotte, NC

Salary: $75-85/HR on W2 Only

Company

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What you will do

Design and implement integration components to connect Genesys Cloud IVR workflows with backend systems.
Build and maintain RESTful APIs and manage secure API gateways.
Develop AWS Lambda functions and manage integrations with AWS services (S3, API Gateway).
Connect middleware with SAP and Oracle systems using APIs and data transformation techniques.
Develop and maintain CI/CD pipelines using Git hub actions and Jenkins.
Use Terraform for provisioning and configuration management.

Requirements

Strong proficiency in Java for middleware and microservices development.
Hands-on experience with Python for serverless computing.
Proven experience with AWS services (Lambda, API Gateway, S3).
Familiarity with SAP and Oracle integration methods.
Solid understanding of Terraform and Kubernetes.
Agile/Scrum experience.

Nice to have

Experience with Genesys Cloud APIs and IVR integration.
AWS certification (Solutions Architect or Developer).
Familiarity with message queues (Kafka, RabbitMQ, AWS SQS).
Knowledge of monitoring tools (CloudWatch, ELK stack).

Culture & Benefits

W2 Only