Global Seller Onboarding Specialists (Fintech)

TL;DR

Global Seller Onboarding Specialists (Fintech): Managing the final stages of the sales funnel and accelerating the onboarding process for US merchants with an accent on driving deal activation and ensuring optimal setup on Square's platform. Focus on project-managing implementation, resolving obstacles, and maintaining strong cross-functional relationships.

Location: Hybrid (US-based) with approximately 10% travel. Must be based in the US.

Salary: $4,846–$8,877 per month (hourly rates of $30.29–$55.48, depending on location zone).

Company

hirify.global, Inc. builds technology to increase access to the global economy through brands like Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

What you will do

• Manage the final stages of the sales funnel and accelerate the onboarding process for US merchants.
• Drive world-class onboarding and implementation experiences, ensuring accountability to go-live timelines.
• Cultivate strong cross-functional relationships with Sales, Account Management, Customer Success, Engineering, and Product teams.
• Anticipate and resolve obstacles by managing stakeholder communications and developing scalable strategies.
• Master Square’s platform, products, integrations, and ecosystem to serve as a subject-matter expert.
• Lead high-impact, multi-merchant projects with competing priorities and create training materials.

Requirements

• BA/BS degree preferred.
• 4-5+ years of experience in a customer-facing role, preferably in software implementation, support, sales, account management, or customer success.
• Previous Project Management experience is expected.
• Ability to drive and manage multiple cross-functional initiatives simultaneously.
• Strong time management and excellent written & verbal communication skills.
• Proven track record of success in delivering multiple complex projects in the technology industry.

Nice to have

• Experience in the POS, Payments or Tech industries.
• Experience in hardware installation and network configuration.

Culture & Benefits

• Work from home flexibility.
• Healthcare coverage and Retirement Plans.
• Employee Stock Purchase Program and Wellness perks.
• Paid parental leave and paid time off.
• Learning and Development resources.
• Commitment to an inclusive interview experience and workplace.

Hiring process

• Automated AI tools may be used to evaluate applications for efficiency and consistency.