TL;DR

DE Enabler (IT Consulting): Responsible for aligning new or changed services with the Transition and Delivery Excellence Framework, maintaining partnerships with delivery teams, and conducting process health check assessments. Focus on facilitating risk management, continual service improvement, and compliance with ISO 20000 standards to meet organizational goals and customer expectations.

Location: INTNCHNA10(ITIND MEPZ (TBM) SDB 1 -4 SEZ)

Company

%hirify_global% is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.

What you will do

Align new or changed services with the Transition and Delivery Excellence Framework.
Maintain partnerships with Delivery teams to adapt to the Delivery Excellence framework.
Conduct process health check assessments and floor management assessments.
Facilitate teams to adhere to rigorous Risk Management and Continual Service Improvement frameworks.
Coach and monitor ISO 20000 Compliance and assist in closing non-conformities from audits.
Ensure investigations are conducted, root causes identified, and corrective actions are established.

Requirements

10-13 years of experience.
Technical Skills: ITIL.
Domain Skills: IT Consulting Analytics.
Experience with process deployment and ITSM.
Strong analytical and diagnostic skills.

Culture & Benefits

High caliber team with mutual support.
Energetic, collaborative, and inclusive workplace.
Global community with more than 300,000 associates.
Innovative environment for career path development.

De Enabler