Head Of Fraud And Financial Crime Operations (Fintech)

TL;DR

Head of Fraud and Financial Crime Operations (Fintech): Managing first-line teams serving UK and US customers, responsible for effective risk management, implementing and monitoring robust controls. Focus on driving best-in-class risk management, operational excellence, and enhancing customer trust.

Location: The FinCrime team within Customer Operations works from Cardiff Offices 3 days per week.

Company

hirify.global provides an all-in-one business credit card & spend management platform that helps business owners save time and money.

What you will do

• Build and lead high-performing teams prioritizing professional growth and engagement.
• Review and improve financial crime fraud processes and controls.
• Drive operational excellence by leveraging technology.
• Establish and monitor key performance indicators (KPIs).
• Stay current on regulations and industry best practices in financial crime risk.
• Manage financial crime and fraud operations in a fast-paced environment.

Requirements

• A senior leader with extensive experience in financial crime and fraud operations, specifically for business customers.
• A highly effective communicator with excellent leadership skills.
• A subject matter expert with a deep understanding of financial crime and fraud regulatory and legal requirements.
• An excellent understanding of traditional and emerging financial products and their associated risks.
• A proven track record of successfully leading and managing high-performing teams.
• Analytical thinker with the ability to interpret complex data and implement evidence-based decisions.

Culture & Benefits

• Empowerment to innovate and solve complex problems.
• Opportunity to take ownership and make an impact.
• Thriving in a scaling and agile environment.