TL;DR

Head of Fraud and Financial Crime Operations (Fintech): Managing first-line teams serving UK and US customers, responsible for effective risk management, implementing and monitoring robust controls. Focus on driving best-in-class risk management, operational excellence, and enhancing customer trust.

Location: The FinCrime team within Customer Operations works from Cardiff Offices 3 days per week.

Company

%hirify_global% provides an all-in-one business credit card & spend management platform that helps business owners save time and money.

What you will do

Build and lead high-performing teams prioritizing professional growth and engagement.
Review and improve financial crime fraud processes and controls.
Drive operational excellence by leveraging technology.
Establish and monitor key performance indicators (KPIs).
Stay current on regulations and industry best practices in financial crime risk.
Manage financial crime and fraud operations in a fast-paced environment.

Requirements

A senior leader with extensive experience in financial crime and fraud operations, specifically for business customers.
A highly effective communicator with excellent leadership skills.
A subject matter expert with a deep understanding of financial crime and fraud regulatory and legal requirements.
An excellent understanding of traditional and emerging financial products and their associated risks.
A proven track record of successfully leading and managing high-performing teams.
Analytical thinker with the ability to interpret complex data and implement evidence-based decisions.

Culture & Benefits

Empowerment to innovate and solve complex problems.
Opportunity to take ownership and make an impact.
Thriving in a scaling and agile environment.

Head Of Fraud And Financial Crime Operations (Fintech)