TL;DR

Project Manager (AR Presales): Manages end-to-end implementation projects for %hirify_global% Digital Services, specifically %hirify_global% AR, ensuring successful customer onboarding and adoption. Focus on guiding clients in applying best practices, resolving issues, and strengthening customer relationships to maximize value from the solution.

Location: Full-time onsite in London, United Kingdom

Company

%hirify_global% supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

What you will do

Manage handover from presales, gather customer requirements, and brief internal technical teams.
Lead end-to-end implementation of %hirify_global% AR/CXM, collaborating with cross-regional project teams.
Serve as the primary post-sale contact for customers, providing guidance and resolving issues.
Monitor customer usage and adoption, delivering product education and training sessions to clients.
Proactively identify and resolve customer issues, liaising with Support and R&D teams when necessary.
Develop and execute loyalty and retention campaigns, analyzing customer data for improved adoption and engagement.

Requirements

Technical and/or Business Project Management experience within a similar industry.
Experience with technical onboarding.
Knowledge of Accounts Receivable.
Excellent communication, negotiation, and interpersonal skills.
Analytical mindset and a proactive approach.

Culture & Benefits

Support businesses in their digital transformation and growth journey.
Focus on delivering innovation, operational efficiency, and sustainable automation processes.
Opportunity to grow your career, develop skills, and make a real impact.
Emphasis on diverse teams and creating connections with clients and colleagues.