TL;DR

Senior Director, Marketing Communications (SaaS): Shaping and elevating HighLevel’s brand narrative across all public-facing channels with an accent on press, media relations, external communications, and executive communications. Focus on managing agencies, driving media strategy, and navigating high-stakes or crisis situations.

Location: Hybrid in Dallas, USA

Company

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.

What you will do

Lead all press, media, and public-facing communications to strengthen brand visibility and reputation.
Develop and execute a comprehensive media strategy aligned with business and growth objectives.
Work closely with Finance, Legal, and executive leadership to develop compliant, accurate, and compelling investor-related messaging.
Manage all PR agencies and consultants, ensuring alignment with HighLevel’s messaging and priorities.
Support executive communications, including speeches, talking points, presentations, and messaging frameworks.
Own HighLevel’s crisis communication strategy and response protocols.

Requirements

15+ years of progressive experience in communications, PR, corporate communications, or related fields.
Proven experience managing media relations at high-growth tech companies, SaaS organizations, or regulated industries.
Demonstrated success developing communication strategies for executives, crisis situations, and major corporate milestones (e.g., IPO preparation).
Strong understanding of financial communication, compliance considerations, and cross-functional alignment with Legal/Finance teams.
Excellent written, verbal, and storytelling abilities with exceptional editorial judgment.
Experience managing PR agencies and complex communication programs.

Nice to have

Experience supporting companies through IPO readiness or public market transitions.
Background working with global, distributed teams.
Existing relationships with tech, business, and financial press.
Bachelor’s or Master’s degree in Communications, Journalism, Public Relations, Marketing, or related field.

Culture & Benefits

Global, remote-first environment.
Cultivating a culture where innovation thrives, ideas are celebrated, and people come first.
Building a global community rooted in creativity, collaboration, and impact.
Equal Opportunity Employer.