Senior/Lead Bi Engineer (Power Bi)

TL;DR

Senior/Lead BI Engineer (Power BI): Taking ownership of designing, developing, and perfecting operational dashboards using Power BI with an accent on actionable insights from ITSM processes, SLOs, and Availability Management. Focus on improving operational visibility, efficiency, and effectiveness across the organization.

Location: Bulgaria, Georgia, Lithuania, Poland, Romania, Uzbekistan

Company

hirify.global is an AI-first global tech company with 25+ years of engineering leadership.

What you will do

• Take ownership of designing, developing, and perfecting operational dashboards using Power BI to provide actionable insights.
• Monitor and report on ITSM processes, including Major Incident, Problem, and Change Management, as well as Service Level Management and Availability Management.
• Collaborate with Cloud, Network, and Database teams to ensure dashboards reflect accurate operational data.
• Proactively identify opportunities for continuous improvement and implement enhancements to reporting frameworks.
• Lead initiatives to improve operational visibility, efficiency, and effectiveness across the organization.

Requirements

• Strong experience in Power BI development, dashboarding, and reporting frameworks, preferably at a Lead level.
• Deep understanding of ITSM processes, SLOs, and Availability Management, with an operational mindset.
• Skills in Excel for data manipulation, advanced functions (e.g., pivot tables, VLOOKUP, INDEX-MATCH), and integration with Power BI.
• Competency with connecting Power BI to Azure data sources and managing dataflows to pull in data securely and efficiently.
• Competency in integrating Power BI with AWS data sources using direct connections or APIs.
• Excellent analytical, problem-solving, and communication skills.

Culture & Benefits

• International projects.
• In-office, hybrid, or remote flexibility.
• Ongoing learning & reimbursement.
• Team events & local benefits.
• Top-tier equipment provision.