TL;DR

Senior Customer Account Portfolio Manager: Leading and owning a significant part of a customer or OpCo business, covering end-to-end sales through delivery, including P&L accountability. Focus on driving growth, revenue, and profitability targets by spearheading market expansion through C-Suite relationships and strategic solutions.

Location: Hybrid working in London, United Kingdom

Company

%hirify_global% is a leading international Telco, committed to connecting people, solving complex challenges, and creating a sustainable and more inclusive world.

What you will do

Lead and own a significant part of the business within a customer or OpCo, managing engagements end-to-end from sales to delivery, including P&L.
Be accountable for delivering growth, revenue, and associated profitability targets.
Own C-Suite relationships and various other E and F band level relationships for the portfolio.
Spearhead market expansion and portfolio growth through deep customer understanding, supported by the Customer Account Lead.
Bring together teams from service towers to create a team delivering value for customers and growing the business.
Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones.

Requirements

Demonstrated sustained client relations management experience at a C-suite level or with key decision makers.
Managed a portfolio of work across multiple customers previously.
Shown ability to grow and expand existing engagements within a client environment.
Demonstrated ability to bring together disparate teams to drive client success.
Leadership skills with the ability to manage and inspire cross-functional teams.
Experience with Sales & Revenue, Account P&L, Offering/Service P&L, and Gross Margin.

Nice to have

Consulting experience.

Culture & Benefits

Hybrid working model.
Annual leave: 28 days + bank holidays + opportunity to buy/sell/carry over 5 days/year.
Charity days: 5 days/year.
Private pension: Contribute up to 5% of basic pay with 2:1 matching from %hirify_global% up to 10%.
%hirify_global% family and friends discount.
Private medical, private dental, free health assessments, share save scheme.
Global parental leave policy: 39 paid weeks of maternity leave and 16 weeks fully paid leave, with part-time hours for 6 months at full-time salary upon return.
Access to %hirify_global% University and LinkedIn Learning.