Jr. Application Support (Fintech)

TL;DR

Jr. Application Support (Fintech): Providing technical support for the Loan Origination System (LOS) ecosystem with an accent on improving system security, reliability, and customer responsiveness. Focus on troubleshooting, incident resolution, and collaboration with application developers and project managers to drive key system enhancements.

Location: Kuala Lumpur

Company

hirify.global is a global company that offers Software and Digital Engineering solutions.

What you will do

• Collaborate with team members and vendors to design and develop the Credit Operation System, ensuring adherence to internal IT standards and procedures.
• Ensure the continuous stability and high availability of the entire Loan Origination System (LOS) ecosystem through proactive support and in-depth troubleshooting & analytic skills.
• Conduct 24x7 troubleshooting and devise corrective plans for system errors.
• Manage and complete tasks related to ITH (L2/L3 Support), IR (Incident Report), ACR (Application Change Request), and project tasks to ensure timely delivery.
• Conduct/Support comprehensive testing, including VIT (Vendor Integration Testing), SIT (System Integration Testing), and UAT (User Acceptance Testing).
• Prepare and maintain detailed technical documentation.

Requirements

• Bachelor’s degree in Computer Science/Information Technology or an equivalent field.
• Minimum of 3+ years in IT system development, with a preference for experience in the Financial Service/Banking Institution industry.
• Programming Languages & Frameworks: Java, ASP.NET, PHP, C#.
• Web Technologies: HTML, JQuery, JavaScript, CSS.
• Databases: MySQL, Microsoft SQL Server, Oracle.
• Basic understanding of APIs (REST/SOAP) and how the LOS integrates with upstream/downstream banking systems (e.g., Core Banking, Credit Bureaus) with Json/XML content.

Culture & Benefits

• Hires professionals based solely on their skills and does not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.